// Hotels & Hospitality

Hotel CCTV and surveillance in Dubai

Hotels have to balance two things that pull in opposite directions: guest safety and guest privacy. Coverage has to be thorough in public and service areas, and absent everywhere guests expect discretion. We design hotel systems around that line, and we know where it sits.

What we cover

Where a hotel needs eyes. Every one of these is a public or service area. None of them is a space a guest would expect to be unobserved.

Entrances & exits

Watched around the clock, with face capture at the main doors so you can identify anyone who shouldn’t be on the property.

Lobby & reception

Cover of the front desk, seating, and lift landings – the busiest public space and the one most often disputed.

Corridors & lift landings

Floor-level cover of circulation routes only, positioned along the corridor rather than towards guest room doors.

Back-of-house

Kitchens, stores, loading bays, and staff entrances, where most stock and equipment losses actually happen.

Cash & safe areas

Front desk cash handling, safe rooms, and any point where money or valuables change hands.

Car park & perimeter

Driveway, valet area, and boundary, with wide-area cover for vehicle movement and after-hours activity.

By zone

Three zones, three different rules. A hotel isn’t one environment. What’s appropriate in the lobby is not appropriate on a guest floor.

Public areas

Entrances, lobby, and lift landings — thorough cover, discreet hardware.

Guest floors

Corridors and stairwells only, angled away from room doors.

Back-of-house

Kitchens, stores, loading bays, and staff entrances.

Typical setup

What a hotel system usually looks like. We never recommend camera placement inside guest rooms, or in any area where guests have a reasonable expectation of privacy. If a request crosses that line, we’ll tell you at survey rather than quote it.
Why Prolynx

What hoteliers ask us

Where should cameras never be placed in a hotel?

Guest rooms, bathrooms, changing areas, and anywhere a guest has a reasonable expectation of privacy. We won’t design coverage into those spaces, and we’ll say so at survey if a request crosses that line.

Yes. Corridor cameras are positioned along the length of the hallway rather than facing doors, so you record who passes through without recording who enters which room.

We configure role-based access so only authorised staff can review recordings, with a record of who accessed what. It protects guests and it protects you if footage is ever questioned.

Longer than most businesses, since guest complaints and claims often surface days later. We usually size storage for extended retention and confirm the period with you.

Yes. UAE regulations require visible notice where CCTV operates. We supply signage and advise on placement in public and staff areas at handover.

Yes. Installation is phased around your occupancy and event schedule so guest areas are disturbed as little as possible.